Política de envío

Shipping Policy

Botanica Viejo Lázaro
Last updated: 01/01/2026

Thank you for shopping with Botanica Viejo Lázaro. We are committed to delivering your spiritual and botanical products in a timely and respectful manner.

Order Processing Time

All orders are processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.

During high order volume or religious/spiritual holidays, processing times may be slightly extended.

Shipping Rates & Delivery Times

Shipping costs are calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping (if available): 1–3 business days

Delivery times are estimates and may vary due to carrier delays, weather, or other unforeseen circumstances.

Shipping Locations

Botanica Viejo Lázaro currently ships to:

  • United States only
    (If you offer international shipping later, this section can be updated.)

Tracking Information

Once your order ships, you will receive a confirmation with tracking information. Tracking updates may take 24–48 hours to appear.

Damaged, Lost, or Stolen Packages

Botanica Viejo Lázaro is not responsible for packages once they are in the possession of the shipping carrier.

If your order arrives damaged:

  • Please contact us within 48 hours of delivery

  • Keep all packaging materials and products

  • We will assist you with next steps when possible

  • Incorrect Shipping Address

    Customers are responsible for providing the correct shipping address at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

    Herbal & Spiritual Product Disclaimer

    All herbal, spiritual, and religious items are sold for traditional, cultural, and spiritual purposes only. Results may vary, and we do not guarantee outcomes. Customers are responsible for knowing and complying with local laws regarding herbal products.

    Contact Information

    If you have questions about your order or this Shipping Policy, please contact:

    Botanica Viejo Lázaro
    📧 Email: sales@viejolazaro.com
    📞 Phone: 305-984-029